Release and Deployment

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What is Release and Deployment Management?

  • The ITIL process for building, testing and deploying of services for successful releases.

What does good look like?

  • Minimal downtime for customers

Methods of releasing

  • Big bang v phased
  • Push v pull
  • Automated v manual

Video of ITIL Release and Deployment Management

Orientation workshop for your organisation

  • Who is the Release and Deployment Manager? Several?
  • Where is an overview of the current releases?
  • Where are our release policies?
  • How is my work involved with releases?
  • How well do Release and Deployment work with Validation and testing?
  • What can be improved?

Simple as possible work description for a Release and Deployment Manager

  • Minimal downtime for customers